Cigna Approved Psychologists: Wimbledon Clinic & Online Therapy
Expert Psychological Therapy Covered by Your Cigna Insurance.
Resilient Wellbeing Clinic provides HCPC-registered psychological care that is fully recognised and funded by Cigna. You can access our specialist treatments face-to-face at our Wimbledon clinic or from the comfort of your home via secure video.
Choose Your Location
We offer total flexibility to suit your needs. Cigna covers both formats equally:
Experience expert care at our prestigious Wimbledon clinic in South West London. Our private consulting rooms in SW19 offer a discreet, safe, and professional environment for face-to-face therapy.
Best for: Clients in South West London who specifically prefer a physical consulting room.
Receive the same high-quality, expert care from the comfort of your own home. Our fully encrypted, medically compliant video platform ensures a secure and confidential space for clients across the UK.
Best for: Our most popular option for maximum convenience and zero travel time.
How to Book Your Cigna Appointment
Our process is designed to match you with the right specialist before you contact your insurer. Follow these 4 steps:
Book a free 15-minute call with our Clinical Director. We will assess your needs and match you with the best psychologist for your condition.
During the call, we will give you the name of your assigned psychologist.
Call Cigna to authorise treatment. Give them the details we provided to get your Authorisation Code.
We will send you a link to our Client Portal. Book your appointment and complete the intake form with your information along with your Cigna insurance details.
- Missed Sessions: Insurance providers do not cover missed or late-cancelled sessions. You must provide 48 hours' notice to cancel, otherwise, you will be invoiced directly.
- Extensions: If you need more sessions than initially authorised, simply ask your psychologist. They can provide a progress report for you to send to Cigna for re-approval (further authorisation is dependent on the type of policy you have with them).
Conditions Treated via Cigna
Our Cigna registered psychologists are specialised in providing therapy for a wide range of difficulties, including:
Anxiety & Mood Disorders
- Anxiety Therapy (General, Social, Health)
- Panic Disorder / Panic Attacks
- Depression Therapy
- Obsessive-Compulsive Disorder (OCD)
- Phobias (Agoraphobia, Claustrophobia, Emetophobia)
Trauma & Abuse Recovery
- Post-Traumatic Stress Disorder (PTSD)
- Complex PTSD (CPTSD)
- Trauma Therapy
- Childhood Trauma Therapy
- Narcissistic Abuse Recovery
- Child Sexual Abuse (CSA)
Relationships & Family
- Relationship Issues Therapy
- Codependency Therapy
- Toxic Patterns of Relating
- Attachment Therapy
- Communication Issues
- Boundary Difficulties
Self, Identity & Body
- Low Self-Esteem Therapy
- Body Dysmorphic Disorder (BDD)
- Appearance Distress Therapy
- Identity & Gender Identity Therapy
- Perfectionism Therapy
- Self-Worth Difficulties
Stress & Work Issues
- Stress Management Therapy
- Burnout & Work Stress
- Bullying at Work Counselling
- Sexual Harassment at Work
- Building Resilience Counselling
- Anger Management Therapy
Health & Other Conditions
- Addiction Therapy
- Insomnia Therapy
- Chronic Pain Therapy
- Chronic Health Conditions
- Complex Psychosomatic Presentations
- Bereavement & Grief Counselling
What Details Will I Need for Cigna?
Once you have completed your initial consultation and we have matched you with the right specialist, you will need to provide Cigna with the following details to get your authorisation:
- Clinic Name: Resilient Wellbeing Clinic
Cigna Health Insurance: Frequently Asked Questions
Do I pay for the sessions or does Cigna pay directly?
We invoice Cigna directly for your authorised sessions once you provide us with your Cigna details in the intake forms. You do not need to pay us upfront unless you have an excess on your policy (see below).
What is an "Excess" and do I have to pay it?
An excess is the contribution you agreed to pay towards your treatment when you took out your insurance policy. If you have an excess, Cigna will notify you of this and will deduct this amount from what they pay us. You will need to pay this to us directly. We recommend checking with Cigna if you have an excess before starting.
How many sessions does Cigna cover?
Typically, Cigna authorises an initial block of sessions (often 10). If you and your psychologist agree that further treatment is needed, your psychologist can submit a progress report to Cigna to request authorisation for additional sessions (further approval is dependent on the type of policy you have with them).
Do I need a GP referral?
Cigna usually requires a GP referral before they authorise psychological treatment. We recommend calling them to check your specific policy requirements before booking your consultation with us.
Is online therapy covered by Cigna?
Yes. Cigna fully covers online video therapy with our HCPC-registered psychologists. The coverage and number of sessions are exactly the same as face-to-face appointments.
What happens if I miss a session?
Insurance providers, including Cigna, do not cover fees for missed or late-cancelled sessions. If you need to cancel, please give us at least 48 hours' notice. Late cancellations or missed appointments will be invoiced to you directly at our standard self-funding rate.
What happens if Cigna does not pay for my sessions?
If Cigna does not cover part or all of your treatment (for example, if your policy has expired or your allowance has been used up), you will be responsible for paying these fees yourself. In this case, we will invoice you at our standard self-funding rate.